Customer Service » Terms & Conditions

TERMS & CONDITIONS

By using this website, you agree to the following terms:

Purchasing: All purchased made through www.alphaomegacollection.com are processed by PayPal Pro: an online program used, run, and maintained by PayPal.  KC Streamline Concepts has chosen PayPal Pro because it is safe and secure. Please note that when a purchase is made in a KC Streamline Concepts’ store, customers will temporarily be directed to a PayPal Checkout page to complete their purchase.  This is normal and customers can return to the KC Streamline Concepts site when they have completed their purchase.

Standard Orders: No minimum order quantity is required for standard online orders. Orders cannot be revised or cancelled once your order has been shipped. Additions to orders once your order has been shipped must be entered on a separate order and may therefore be subject to additional shipping charges.

Shipping: KC Streamline Concepts will make every attempt to ship your order within 2 business day of processing.  Shipments will typically take between 5-7 business days depending on the item(s) shipped, size of the order, and final delivery location, and holidays.  A tracking number will be provided when your order is shipped. KC Streamline Concepts reserves the right to restrict shipments to within the Continental U.S. All orders must be placed with a residential or professional business ship-to address. Orders with P.O. Box, APO, or FPO shipping addresses will not be processed. For any orders with shipping addresses outside the Continental U.S. contact us at 704.881.4287 to arrange shipping.

Packaging: We take every precaution to package each product safely and appropriately in order for them to be delivered in pristine condition.

Return Policy: If you are unsatisfied with your purchase, you may return your purchase to KC Streamline Concepts within 30 days and receive a full refund. You will be responsible for covering the cost of shipping it back to KC Streamline Concepts.

Copywrite: All images, descriptions, graphics, designs, documents, files, code, and any other intellectual property displayed on our websites are owned exclusively by KC Streamline Concepts unless otherwise stated and may not be used without express written permission by an authorized representative of KC Streamline Concepts. The term Alpha-Omega Organizer is trademarked exclusively by KC Streamline Concepts.